Heating Maintenance

Mid FL just completed my new standby Generac generator installation. Initially there was a delay due to some back ordered items. I negotiated a fair price with Wes Hart and he scheduled it at a convenient time. It was a 3 day install. Shout out to Adam Kuss and especially Shane Nase. Shane is awesome, knowledgeable and seems to enjoy is job. His friendly demeanor and excellent communication and teaching skills to his apprentice and fellow team members made it actually enjoyable to watch. Shane is a first rate electrician/ gas guy/ mentor and I was very impressed. It was clear to me he is a leader and is well liked and respected by his team. Highly recommended MidFL and these individuals. Also Bobbie Reburn deserves a thumbs up as well.

Mid- Florida Heating and Air is a very efficient company! I highly recommend this Co. for your HVAC needs and issues.

Jeremy was very polite and understanding. He took the time to explain what exactly was wrong with my unit and even set my thermostat for me. I’m very happy with the work he did for me.

Our AC unit stopped working last night and Andrew came out ASAP today to get us running again—he was efficient and walked me through each step of swapping out the capacitor. We would love to have him as our dedicated technician going forward, overall great experience! Mid Florida Heating & Air is consistently a fantastic company to do business with, from scheduling with Kayla through maintenance and repairs! Thank you all for being such wonderful professionals!!

Best AC company ever.

Been with them for years.

Hats off to my tech, Andrew.

Polite well groomed and most importantly, explained everything
Ina clear and concise manner.

Andrew is a model as to what to look for in a tech.

To the higher ups at Mid Fla. :

DO NOT LET THIS GUY GO !!

He is a credit to your company.

After not having ac for 10 days Andrew W and Josh C went out of their way to be sure we had our AC before they went home

Mid Florida Heating and Air took over our account from our previous AC company and have been very prompt and taken care of our needs. Our most recent issue was a slight leak in our Evaporator coil which was fortunately covered by our Trane warranty. Technicians Charles Lloyd diagnosed the issue quickly and ordered the part and Michael Mullings did an excellent job of replacing it with care and getting us cooled off quickly.

Today i had technician Josh C. #217 and it was by far the best experience I've ever had with this company and I will be requesting him for regular service from here on out.

Chris C (with 2 B’s) was very knowledgeable and personable. He did a great job with my HVAC system maintenance. Thank you for a job well done!

Albert from Mid- Florida was very thorough and professional. Would recommend this A/C company to anyone needing repairs

Had my air conditioner serviced today by Chris Clubb, he did a good job, and addressed some issues my unit had. Everything went well.

Great service! Mari was friendly, helpful, and informative.

Everything went right and Tony. It was an asset to the company.I will definitely use them again

I would like to thank Mari for explaining and showing me what he was doing .. he did and awesome job

Anxiety free communication, very thorough with detail of my preventive maintenance service, no up sale, just advisement of potential issues that may arise in the future. Keep up the good work!

Called for maintenance and they came out the very next morning and Ken was our service technician and he was amazing! Very thorough, friendly and professional. He did a great job! Highly recommend

Tyrus Cato was very professional and courteous and helpful and knowledgeable. It is a pleasure working with Tyrus Cato. Thank you so much for the excellent work. Jackie Frazier

Individual was very professional and knew what he was talking about.

Prior to MidFlorida buying out Extreme Air and Heating I had established an excellent relationship with Extreme. The buyout appears to have been a mistake for me to continue the service for my two Mini split units and my two Trane units. Prior to the buyout when anything happened to any of my units the warranty had taken care of all cost. Apparently without any notice I find myself having to pay the cost of any repair parts and wait on the company (Mishibishu) to refund MidFlorida in order for me to get my money refunded. February 10, 2025 I paid $691.00 and to date (20 April 2025) I have received no refund from MidFlorida. I contacted Mishibishu on the matter and still awaiting a response.

My second issue is a $12,137.00 problem MidFlorida appears to just ignore. I have two Trane units installed in 2017 with a 10-year warranty. Documents from the Builder (Joyal), Trane, and the installation company has verified this. Extreme Air and MidFlorida both have serviced these units with Trane handling all parts under warranty without a problem. On June 6, 2024 one of my Trane units required a technician to diagnose a problem. The Technician indicated a part was required and presented his diagnosis as "he was not sure if the part will fix the problem and the cost was extremely high. He presented this new type unit with newer technology as a replacement at a cost of $12,137.00
We asked about the warranty and was told there was not any warranty on the unit. Respecting his professional option we purchase and had the Trane replaced.

Months later I had a service call on Trane unit number Two. A different Technician diagnosed the problem and provided information of the situation and told me the Trane is still under the warranty and check so was the other Trane unit we had replaced at $12,137. After checking with the Builder, Trane and Installation company everyone indicated the same. February 26,2025 I met with MidFlorida Office Manager to address the situation where I felt we were victims of improper information to make a sale. Of course I'm told the situation will be looked into. March 10, 2025, I called to get an updated with only an offer to spend more money on another maintenance plan with no mention of the $12,137.00 I spent for no reason.

It appears this company has a total disregard for it's customer base of elderly citizens, Veterans and myself as a Retired Law Enforcement Officer. As I am under advisement It appears a legal recourse is in order and hopefully no one else is victimized with this type of unprofessional behavior.

Jason was great! Very good knowledgeable, explained everything, and answered all my questions.

The young technicians able to take my service.. very repectable

Very professional and ethical experience. I particularly loved how the salesman had been employed for many years. Not only did he share the code requirements, the most efficient route for our building size, he also offered a maintenance service plan that will be cost effective and provide longevity. We needed a company that we could trust. We plan to be a loyal customer of Mid-Florida.

Quick response and explained as he serviced my AC unit. I highly recommend Chris.

My family has been relying in Mid-FL for about 15+ yrs at this point, for our HVAC needs. They have always been great at keeping the unit in good working order. Often we have the same technician come out. New (to me) tech came today, Chris Clubb went out of his way to do all the maintenance work and I'm pretty sure he even swept up some pet hair that was in the hallway before he got here. This is Florida don't play around with the AC or you'll regret it.

Mari is an excellent tech and very knowledgeable and friendly

Jason Sr. was wonderful and very knowledgeable. Company is very easy to deal with and quick with coming out for a problem. I changed companies because of the great experience.

Thorough and professional.

Chris Clubb was very detailed and professional . The company has always been fair and caring and quick to respond.

Problems with A/C. Called Mid-Fla and they responded quickly. We’ve been using Mid-Fla 23 years. Mari White arrived and immediately knew by the sound the likely problem. After a thorough check of the system, he gave me a full and understandable diagnosis.

Good man. New what he was doing.
AC purchased July 21. 2022
April 4. 2025. It's now a few months latter. AC went out on Tues 04/02/2024. They came Test. & said no can fix. Needs 2nd tech. No one came Thurs. I called 8 am on Friday. They my be here this afternoon @ 3pm. I remember how good Comfort Experts were. WAITING

Have used Mid-Florida for my maintenance, system and service needs for over 13 years now. Always treated with respect, professional technicians and responsive office staff when needed. Logan, Josh and Chris C (outstanding field technician) have been very helpful in replacing my entire system recently.

Technician Chris Club was very thorough for service call and recommended several options to protect the unit. Extremely professional👍👍 and efficient. He needs a raise👍👍