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Testimonials

Excellent

Mid-Florida Heating & Air

Based on 1011 reviews

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Clayton Butts

Very persons and knowledgeable

Response from the owner:Thank you for your kind review! Your satisfaction is our top priority.

Mark Sauter

Tony Rehal is an excellent service man for you. He’s friendly, clear, and efficient. It is a joy to work him. I could recommend him for any project. I’ll be glad to have him work on our projects anytime! He gets a 5-star rating from us!! Thank you! Dr. Mark Sauter, 447 Earl Ave., Melbourne, FL 32901

Response from the owner:We appreciate your feedback and the 5-star rating! It means a lot to us.

eric fawcett

Response from the owner:Thank you for the perfect rating! We're pleased to know you had a great experience.

Anne E Moseley

Andrew was excellent !! He explained what he was doing, how it effected the A/C, & installed new UV system. Andrew was supreme in Customer Service, unlike other techs. We love Mid-Fla Heating & Cooling because we started with them in Gainesville, many years ago. Thank you for sending Andrew!! He is now our “go to guy”!! We are very happy! Thank you!

Response from the owner:Thanks for the fantastic review! We're happy to have served you well.

Eugene Humphrey

Response from the owner:We appreciate your feedback and the 5-star rating! It means a lot to us.

Lisa Dowd

Very pleasant. Kept us informed. John did a great job

Response from the owner:Thank you for the perfect rating! We're pleased to know you had a great experience.

Bertha Henderson

Response from the owner:Your 5-star review made our day! Thanks for choosing us.

Yahson High Priest

Mid-Florida Heating & Air is the best HVAC company here in central Florida! They provide excellent customer services and their service techs work diligently around the clock! Andrew & Jared Wilhelm are our service guys their experienced, very informative and show up ready each call. We trust these guys and they rock every time whether it’s a service call or routine maintenance! Thanks always Mid Florida & Team!

Response from the owner:We're delighted you had a great experience with us. Thanks for the 5-star review!

Bernard Hauser

Dustin was tired when he arrived at the end of the day (9 pm), but he carefully diagnosed the problem with the defrost board and then bypassed the faulty circuit until the new board could arrive. He restored AC service before he left. First rate service from a skilled professional.

Response from the owner:Thank you for your kind review! Your satisfaction is our top priority.

Patrick Frost

I have to say... WTH happened to real communication??? At least with an answering service, they could covey your dire of emergency! My father is recently widowed; 5 months ago, a veteran of 33 years and a senior citizen, amongst other health conditions.
They sent a technician out yesterday, 7/17/2025 who apparently they just hired that has no knowledge of making repairs. NO OFFENSE TO HIM BY ANY MAEANS! Definitely not his fault. In actuality, he was very professional and informed my father he did not know how to make the repair.
Another SCHEDULED APPOINTMENT WAS MADE theough the company where a tike was arranged for an experienced tech to evaluate and diagnose the issue with the A/C unit. An appointment was made that same day the inexperienced tech was there for the following day, Friday, January 18. No worries, NORMAL BUSINESS hours for he would wait around in the FL HUMIDITY AND HEAT and they were a " NO SHOW"! My father called, asking for an update. Can you believe they informed him the technician was more than a 2 hour drive away??? After there was a no show at the given time given, he's resorted for finding windows A/C units from acquaintances afar. Remember, he's a widowed, senior citizen veteran. I'm calling him at this time to obtain a SITREP from him. My apologies, I'm at veteran as well, USMC. I'm being told they were a no show and he's attempted to make contact with them and only able to contact their answering service. After the brief conversation and update, I informed him I would place a call into them.
Oh... I call and immediately realize on the other end of the phone is "AI"!!!! I made many attempts trying to bring my point across how important it was my father was taken care of in this matter, regardless, everything was an automated response. I informed the "AI" i was notifying "BBB" & the attorney general's office about filing a complaint in their negligence and disregard to a veteran, widowed senior citizen on a VERY fixed income, now! No feelings whatsoever and i was told they would deliver the message.
Two plus hous later, I haven't received a message, email, or phone call back from them. That also includes my father not hearing back from them.
In light, I would HIGHLY suggest anyone and everyone to steer away from this company for they could CARE LESS about CUSTOMER SATISFACTION AND APPRECIATION!
PROVE US WRONG, I'd be happy to make a REVISION to this evaluation!

Response from the owner:Thank you for your kind review! Your satisfaction is our top priority.

Nick Audit

Had a technician come out to do a simple maintenance on my bosh system and was unsure about the quality of work when our system went from 76 before maintenance to a humid sticky 84 after he left. After a quick call they sent out Logan and Andrew to assess the issue, they were diligent and knowledgeable while also highly skilled and determined to get to the bottom of it , long story short who knew that a factory reset on the thermostat should not be reset by untrained people such as myself, totally my fault . Thank you guys !!! Customer service was exceptional by these fellas and looking forward to having these guys doing my service for years to come. People you can trust.

Response from the owner:Thank you for your kind review! Your satisfaction is our top priority.

Linda Barlow

A perfect 👌 company for us. Great communication. Knowledgeable tech.

Response from the owner:Thank you for your kind review! Your satisfaction is our top priority.

Earl Bellisario

Response from the owner:Your 5-star review made our day! Thanks for choosing us.

Roberta Hendry

Josh C. Did a great job! Thanks Josh.

Response from the owner:Thanks for the fantastic review! We're happy to have served you well.

Garry Kirby

Great job of doing my bi-annual service. James did a excellent job. Very professional and explained everything he did and why. I would like for James to be my permanent technician. Thanks Garry Kirby

Stephen did an excellent job we are very pleased. Thank you for your very quick response. Thanks Garry Kirby

Response from the owner:Thank you for the great review, Garry! We are so happy to hear that you had a positive experience with James. We will certainly make sure James is your permanent technician. If you need anything else, please don't hesitate to reach out. Thanks again!

Curt Eichel

Response from the owner:Your 5-star review made our day! Thanks for choosing us.

Rachel Enochs

Fast, friendly, & efficient service! I have experienced great service from Mid-Florida Heating & Air.

Response from the owner:Thank you for the glowing review! We're thrilled to hear that you're happy with our service.

Brother Ladi3s

Andrew was the best! I really appreciated his professionalism and expertise.

Response from the owner:We're delighted you had a great experience with us. Thanks for the 5-star review!

Gussie Clayton

Response from the owner:Thank you for the glowing review! We're thrilled to hear that you're happy with our service.

Jaclyn Konicek

Response from the owner:Thank you for the glowing review! We're thrilled to hear that you're happy with our service.

Janie Hill

David Holder was exceptional today with the maintenance of our 2.5 year old Goodman AC. He checked and cleaned the system and advised us of an out of spec reading that will be addressed at a future visit (needs a part to be ordered). Very pleased with his professionalism and knowledge.

Response from the owner:Hi Janie Hill, we're glad to hear that Cory was able to help you with your air conditioner. We strive to provide the best service possible and it's great to hear that we exceeded your expectations. Thank you for your kind words and we look forward to helping you again in the future.

Robert Schmidt

Andrew was absolutely wonderful during our service today. He was very informative and took his time to insure we understood everything. He made recommendations and explained options.

Response from the owner:Your 5-star review made our day! Thanks for choosing us.

Darrell B

Problems with A/C. Called Mid-Fla and they responded quickly. We’ve been using Mid-Fla 23 years. Mari White arrived and immediately knew by the sound the likely problem. After a thorough check of the system, he gave me a full and understandable diagnosis.

Update: The following day, Wesley Hart (Sales) scheduled an appt with us to discuss options of replacing the compressor or purchasing all new equipment. We decided to go with all new. Zero % financing a super big plus. The following day, Bobbie Reburn and Matthew Still arrived to remove the old and install the new. Complications arose but Robbie worked diligently to resolve all the issues. New unit worked great until 2 days ago. Called Mid-Fla and within 6 hrs, Shane Nase arrived and discovered problems with voltage regulator, and soon had the unit working again. Great response from everyone, and super great workmanship and knowledge from everyone!!!

Response from the owner:Thank you for the perfect rating! We're pleased to know you had a great experience.

Christy Giuliano

Response from the owner:Thank you for the perfect rating! We're pleased to know you had a great experience.

Betty Naylor

Josh C was pleasant, professional and very knowledgeable! I was super impressed with him and the company’s overall vision

Response from the owner:Thanks for the fantastic review! We're happy to have served you well.

David Jenkins

John was pleasant and knowledgeable and provided valuable tips and insight to help keep my system running efficiently and extending its life. Thank you, John!

Response from the owner:Thank you for the perfect rating! We're pleased to know you had a great experience.

Tara Martina

Josh C. Was amazing! He helped us and my mom whose AC went out two weeks after ours. Amazing knowledge and customer service!

Response from the owner:Thanks for the fantastic review! We're happy to have served you well.

George Gage

Response from the owner:Thanks for the fantastic review! We're happy to have served you well.

Becky Shuford

Josh C was an awesome technician!!! He explained everything in layman's term so I could understand. I'll definitely request Josh C again!!!

Response from the owner:Thank you for the glowing review! We're thrilled to hear that you're happy with our service.

Audrey Aldridge

Response from the owner:Thank you for your kind review! Your satisfaction is our top priority.

Ginger Lancaster

Andrew W was my technician today he's definitely a 5 STAR . A perfect technician, a wonderful person. I would like him to come for next maintenance in the winter time.

Response from the owner:Thank you for the glowing review! We're thrilled to hear that you're happy with our service.

JOHN SKALSTAD

Highly recommended

schubee

Response from the owner:Thank you for the glowing review! We're thrilled to hear that you're happy with our service.

Sharon Jacobs

Response from the owner:We appreciate your feedback and the 5-star rating! It means a lot to us.

Marianne Davidson

Response from the owner:Thank you for the perfect rating! We're pleased to know you had a great experience.

David Mulberry

Luis came out on the 4th and provided great customers service , very knowledgeable and friendly.

Response from the owner:Thanks for the fantastic review! We're happy to have served you well.

Brenda Snellings

Always a pleasure when Josh comes to our home…look forward to seeing him.

Response from the owner:Thank you for your kind review! Your satisfaction is our top priority.

Jimmy Chadwick

So this young man comes out to our house, pouring down rain. I never seen anyone so due diligent on doing their job. This guy stayed on it. At the end of the day. It was our blower fan that went bad. Now what makes this investing, my blower fan comes with a ECM board which makes it a little pricey. I was expecting a quote for around 1,400.00 or better. So when he quoted me under a thousand out the door. I was a happy camper. Thank you David, for your time on this matter and thank you Jesus for providing for us!!

Response from the owner:Thank you for your kind review! Your satisfaction is our top priority.