Kathy joined the Mid-Fla Heating & Air team close to one year ago, coming from an extensive dispatch experience in the Tampa, Florida area. Kathy has an extensive customer service background, excellent communication skills and is very knowledgeable about the operations of the heating and air conditioning industry.
Daily tasks include assisting techs with their day-to-day job and assigning the correct calls to the correct technicians. Kathy assists with ordering parts and scheduling calls for service and maintenance. Kathy is a team player and always willing to assist with any of the team members in any way needed. Kathy most enjoys the team members at Mid-Fla Heating & Air and the friendly customers. The daily changing experiences and challenges are always a plus!
Kathy a very outgoing individual enjoys, spending her off time with family, and enjoys her husband and grandchildren.