Heather T. Customer Service Team Leader

Ocala, Florida

Heather has been a part of the Mid-Fla Heating & Air team since 2009. She is the Customer Service Leader and specializes in Customer Service, providing clients with exceptional customer service for over 20 years. Heather speaks two languages - she is fluent in Spanish to assist with our customers who speak Spanish only.

Her day to day responsibilities include assisting clients schedule appointments for maintenance and service, helping our customers become members of our Gold Club Membership Maintenance Program, and training, mentoring and assisting the Customer Service Representatives with their daily duties. She performs all of these tasks with a smile!

The best part of Heather's day is interacting with the Mid-Fla Heating & Air Customers! They are by far the best part of her day.

In Heather's spare time, she enjoys exploring local springs, kayaking, camping, bonfires, and spending time with family.

You’re In Luck with the Big Orange Truck!