Mid-Florida's Most Trusted Heating & Air Company Building Customers for Life Since 1983

Heather T.

Customer Service Team LeaderHeather T.

Ocala, Florida

Heather has been a part of the Mid-Fla Heating & Air team since 2009. She is the Customer Service Leader and specializes in Customer Service, providing clients with exceptional customer service for over 20 years. Heather speaks two languages - she is fluent in Spanish to assist with our customers who speak Spanish only.

Her day to day responsibilities include assisting clients schedule appointments for maintenance and service, helping our customers become members of our Gold Club Membership Maintenance Program, and training, mentoring and assisting the Customer Service Representatives with their daily duties. She performs all of these tasks with a smile!

The best part of Heather's day is interacting with the Mid-Fla Heating & Air Customers! They are by far the best part of her day.

In Heather's spare time, she enjoys exploring local springs, kayaking, camping, bonfires, and spending time with family.

Learn More About Our Dedicated Staff

You're In Luck With Us

We've Provided Superior Services Since 1983
  • No Overtime Fees!

    There is no additional charge if the job takes longer than expected.

  • Available Around The Clock

    Contact us at any time of the day. We will be there!

  • Free Second-Opinion on Repairs

    Not sure if you're getting a good deal? Give us a call!

  • Fully Stocked Fleet

    We have over 20 vans, fully stocked and ready to perform any service.

  • 100% Satisfaction Guaranteed

    Our policy is that we are not satisfied until you are!

  • Large Enough to Handle it All

    But small enough to care about you and your home!

“Hard work and integrity have built our strong customer relationships.”

- Kevin Lyons
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